In today’s era, cloud computing platforms have become a necessity for almost every tech firm. Hence, you might be on the lookout for renowned companies like ServiceNow for your IT needs.
With over 75,500 live Aussie sites using this excellent platform, it is crucial to leverage its full functionality.
Your first step toward this process is to choose a reliable ServiceNow partner. However, the choice isn’t straightforward, with many options in the market. You need to identify specific pointers for considering a suitable partner.
This article helps you in shortlisting your list of apt ServiceNow partners.
1. Plan Your Budget
First things first. You need to carry out a vital discussion to decide on your company’s budget and price range.
This way, you will gain clarity over the costs associated with forming a long-term partnership. A ServiceNow vendor with appropriate skills and expertise will prove to be a wise investment.
Still, with many options in the market, you need to be realistic about your expenditure.
2. Analyse Core Capability
You can ask for referrals or research on the internet to locate a potential ServiceNow partner. After shortlisting your options, ensure that you discuss the following aspects:
- Security operations
- ITBM
- ITAM
- Infrastructure setup
Best ServiceNow partners will possess in-depth knowledge of all these aspects. Hence, ask them about their core capabilities to gain invaluable insights.
3. Go Through Customer Success Stories
An expert ServiceNow consultant should be adroit in understanding your company’s requirements. In addition, such a provider should possess relevant domain knowledge to implement the platform’s features.
For this purpose, you should evaluate the customer stories of a potential vendor. This track record can prove effective in gauging the potential of such consultants.
If possible, look out for a ServiceNow vendor who has worked with organisations that operate in a similar domain to you.
4. Examine Certifications
The best ServiceNow experts have legal registration with the software company. They meet the strict criteria for becoming eligible to provide relevant computing services.
Generally, you should look for the following aspects to choose a reliable partner:
- Authorised trainers
- Certified professionals in the team
- Customer rating
- Regional coverage
- Product implantation proficiency
Hence, ensure you cover all these parameters and connect with a certified IT agency.
5. Consider Proven Deployment Approach
The best ServiceNow solution providers offer quick deployment of required services. In addition, they also offer customised modules as per your company’s necessity.
Hence, look out for a partner that offers tailor-made customised solutions. Expert providers will also guide you through the implementation process.
This factor is essential to save unnecessary expenses. Also, you can connect with the vendor team for any support after the cloud platform installation.
You will find several ServiceNow vendors in the market. However, choosing the one that caters to your custom requirements is crucial.
Begin by planning your overall budget for establishing a long-term partnership. Understand that you can expand your finances initially to avail the best service. Next, study aspects like core capabilities, customer success stories, and certifications of potential partners.
All these evaluations will enable you to shortlist your choices without hassle. Finally, discuss the deployment approach of a ServiceNow vendor. Consequently, you will be in an ideal position to choose a trustworthy partner.
Remember, a long-term partnership with a ServiceNow provider can become a strategic decision for business elevation.
